Privacy Policy Print E-mail

PRIVACY POLICY - Commitment to your Privacy

This site is owned and operated by Dementia Care Australia Pty Ltd. Your privacy on the Internet is of the utmost importance to us. At Dementia Care Australia, we want to make your experience online satisfying and safe.

 

We gather certain types of information about our users; therefore, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses which information we gather and how we use it.

 

 

Information Dementia Care Australia Gathers and Tracks

 

Dementia Care Australia gathers two types of information about users:

 

  • Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic newsletters; to participate in our message boards or forums; to email a friend; and from participation in polls and surveys:

 

  • Information Dementia Care Australia gathers through aggregated tracking information is derived mainly by tallying page views throughout our site. This information allows us to better tailor our content to readers' needs and to help us better understand the demographics of our audience. Under no circumstances does Dementia Care Australia divulge any information about an individual user to a third party.

 

Dementia Care Australia gathers user information through the following processes:

 

Optional Voluntary Information

We offer the following services, which require some type of voluntary submission of personal information by users:

 

1. Electronic newsletters policy (Dispatches)

We offer a free electronic newsletter to users. Dementia Care Australia gathers the email addresses of users who voluntarily subscribe. Users may remove their details from this mailing list by following the link provided in every newsletter directing them to the subscription management page. Users can also subscribe to the newsletters at the time of registration.

 

2. Message boards/forums policy

Users of the site's message boards and forums must register separately for these services in order to post messages; although they needn't register to visit the site. During registration the user is required to supply a username, password, and email address.

 

3. "E-mail this to a friend" policy

Our site users can choose to electronically forward a link, page, or documents to someone else by clicking "e-mail this to a friend". The user must provide their email address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. The information is not used for any other purpose.

 

4. Polling

We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues. Opinions or other responses to polls are aggregated and are not identifiable to any particular user. Dementia Care Australia may use a system to "tag" users after they have voted, so they can vote only once on a particular question. This tag is not correlated with information about individual users.

 

5. Surveys

Dementia Care Australia may occasionally conduct user surveys to better target our content to our audience. We never share any of this information about specific individuals with any third party.

 

6. Usage tracking

Dementia Care Australia tracks user traffic patterns throughout our site; however, we do not correlate this information with data about individual users. Dementia Care Australia does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).

 

Dementia Care Australia sometimes tracks and catalogues the search terms that users enter in our search function, but this tracking is never associated with individual users. We use tracking information to determine which areas of our site users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.

 

7. Cookies

We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain personal information; although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. The only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or cookie files created by other sites. Dementia Care Australia uses cookies to track user traffic patterns (as described above). Our advertising system delivers a one-time cookie to better track ad impressions and click rates.

 

You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site; however, you do need cookies to participate actively in message boards, forums, polling and surveys.

 

 

USE OF INFORMATION

Dementia Care Australia uses any information voluntarily given by our users to enhance their experience of our site; whether to provide interactive or personalised elements on the sites, or to better prepare future content based on the interests of our users.

As stated above, we use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in polls, surveys, message boards, and forums. We send out newsletters to subscribers on a regular schedule (depending on the newsletter), and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing.

 

Dementia Care Australia never shares newsletter mailing lists with any third parties.

When we use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas; we do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in search function as one of many measures to gauge what interests our users. But we don't track which terms a particular user enters.

 

SECURITY

The Dementia Care Australia website has been designed with your needs for privacy and security in mind. We follow stringent procedures to protect our servers from attack and use encryption techniques to protect potentially sensitive data. We use 128-bit Secure Sockets Layer (SSL) encryption software for all e-commerce transactions to protect the confidentiality of your personal and transaction information. SSL uses a 128-bit encryption process to prevent eavesdropping and interception of data.

 

Dementia Care Australia operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised individuals have access to the information provided by our customers.

 

OPT-OUT POLICY

We give users options wherever necessary and practical. Such choices include:

  • Opting not to register to receive our electronic newsletters.
  • Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users

YOUR CONSENT

By using this site, you consent to the collection and use of this information by Dementia Care Australia. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect; how we use it; and under what circumstances we disclose it.