Aged Care Services in Australia Print E-mail

This list of aged care services in Australia may assist you in obtaining information and advice in your caring role. 

Please note: not all of these agencies have 24 hr services and contacts provided here are not affiliated with DCA and are for information purposes only.

 

Aged Care Complaints Resolution Scheme

1800 550 552

 

Aged Care Information Line

1800 500 853 - Home, Community and residential care advice

www.agedcareaustralia.gov.au  

 

Australian Government Department of Health and Ageing

1800 020 103

www.health.gov.au 

 

Beyond Blue Helpline

1300 224 636 - Advice on dealing with depression

 

Carers Australia Advisory Line

1800 242 636 - information, emotional support, planning and referrals to support you in your caring role

 

Careconnect

1800 116 166 - community support services.

www.careconnect.org.au 

 

Continence Aids Assistance Scheme Helpline

1800 807 487

 

Commonwealth Carelink Program

1800 052 222 - Aged care and dementia services including support groups, meal and nursing services, day care centres, household support services and emergency respite.

 

Community Care Packages Program (ACT)

1800 020 102

Councils

Contact your local council for aged care services in your area including home help and respite care.

 

Dementia Behaviour Management Advisory Service (Qld only) 

1800 699 799

 

Direct2Care

Currently only available for people living in:

Melbourne Eastern Metro region (Booroondara, Knox, Manningham, Maroondah, Monash, Whitehorse and Yarra Ranges)

1300 121 121

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Grampians region (Golden Plain, Yarriambiack, Pyrenees, Northern Grampians, West Wimmera, Moorabool, Hindmarsh, Hepburn, Horsham, Ararat, Ballarat)

1300 121 121

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Family Helpline

1800 643 000 - Relationship difficulties

 

Independent Living Centres

Vic/NSW/Qld/SA/NT - 1300 885 886

ACT - 02 6205 1900

TAS - 03 6334 5899

Products and services to enable people to maximise their independence at home, work or in the community

www.ilcaustralia.org 

 

Lifeline - 24 hrs

13 1114 - Counselling service

 

Mensline

1300 789 978 - specifically designed to address men's issues

 

National Continence Hotline

1800 330 066 - Confidential information and education

 

National Dementia Helpline (Alzheimers Australia)

1800 100 500 

 

Nurse on Call - Victoria only - 24 hrs

1300 606 024 - Registered nurses giving professional health advice

 

Palliative Care Australia

(02) 6232 4433

www.palliativecare.org.au 

 

Public Advocate (Power of Attorney/Guardianship/Administration

1300 309 337 

 

Seniors

Single point access to goverment and non-government information and services for older Australians. 

www.seniors.gov.au